Terms & Conditions

Welcome to Home Payer ("we," "us," or "our"). By accessing or using our services, you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read them carefully. If you do not agree to these Terms, please do not use our services.

1. Services Provided

Home Payer facilitates rental property management, including but not limited to:

• Listing rental properties
• Managing leases and rent payments
• Processing maintenance and service requests
• Communicating between landlords and tenants

2. Eligibility

To use our Services, you must:

• Be at least 18 years old
• Have the legal capacity to enter into binding agreements

By using our Services, you represent and warrant that you meet these requirements.

3. User Responsibilities

When using our platform, you agree to:

• Provide accurate, complete, and current information
• Maintain the confidentiality of your login credentials
• Comply with all applicable laws, regulations, and lease terms
• Refrain from any unauthorized use of the platform, including interference with others or breaching security measures

4. Fees and Payments

Fees for services, including rent processing and property listings, will be clearly outlined in your user agreement or lease.

• Pay any applicable fees on time
• Abide by your lease or rental agreement payment terms
• Acknowledge that failure to pay may result in service suspension or legal action

5. Property Maintenance

Maintenance requests must:

• Be submitted through the appropriate channels such as tenant portal or support form
• Follow local housing codes and the terms of your lease
• Avoid using certain legal-sensitive terms such as “mold” or “mildew” in submissions. Use alternative terms such as “odor,” “discoloration,” or “moisture concern”

6. Termination of Access

We reserve the right to suspend or terminate your access to the Services at any time, with or without notice.

• Violations of these Terms
• Unlawful use of the platform
• Misuse or fraudulent activity

7. Limitation of Liability

To the maximum extent permitted by law:

• Home Payer shall not be liable for indirect, incidental, special, or consequential damages
• Our total liability to you for any claims related to the Services will not exceed the total amount you have paid us in the past 12 months

8. Intellectual Property

All content, logos, trademarks, software, and materials on our platform are the exclusive property of Home Payer or its licensors.

9. Privacy and Data Use

We are committed to protecting your privacy. Your use of the Services is also governed by our Privacy Policy.

10. Third-Party Services

Our platform may link to or integrate with third-party tools or services including payment processors and maintenance providers.

11. Disclaimer of Warranties

The Services are provided "as is" and "as available," without warranties of any kind.

• Uninterrupted or error-free operation
• Accuracy or reliability of any content
• That the Services will meet your specific needs

12. Dispute Resolution

In the event of any dispute:

• We encourage resolution through informal negotiation
• If unresolved, disputes shall be settled through binding arbitration in the State of New York

13. Governing Law

These Terms and disputes arising from them shall be governed by the laws of the State of New York.

14. Changes to These Terms

We may revise these Terms at any time. Continued use of the Services after updates constitutes acceptance of the revised Terms.

15. Contact Us