Privacy Policy

At Home Payer, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Information We Collect

We collect the following types of information:

a. Information You Provide

• Name, email address, phone number
• Rental application details including income, employment, and references
• Payment information processed securely by third-party providers
• Maintenance requests and communication logs
• Government-issued ID or documentation if required for verification

b. Information Collected Automatically

• IP address and browser type
• Device type and operating system
• Usage data such as pages visited, access times, and referring websites
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Facilitate rental applications, leases, and property management
• Process payments securely
• Respond to inquiries and support requests
• Send important service-related notifications
• Improve our Services and user experience
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Landlords or property managers you apply or rent with
• Payment processors such as Stripe or Plaid for secure transactions
• Service providers who help maintain or develop our platform
• Government or law enforcement if required by law or to protect rights and safety

All third-party partners are required to maintain the confidentiality and security of your information.

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes described above or to comply with legal, accounting, or reporting requirements.

5. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, or destruction.

However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We may use cookies and similar technologies to:

• Remember your preferences
• Analyze usage and performance
• Enhance your user experience

You can manage or disable cookies through your browser settings, though this may affect site functionality.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, update, or delete your personal information
• Object to or restrict certain processing
• Withdraw consent at any time if processing is based on consent
• File a complaint with a data protection authority

To make a privacy-related request, contact us at: [email protected]

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we discover such data has been collected, we will delete it promptly.

9. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

We encourage users to review third-party privacy policies before providing personal information.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

Continued use of our Services after any changes indicates acceptance of the updated policy.

11. Contact Us